Engagement Is the Score You Cannot Fix Directly - The SPRIITE Series/Article 8 of 8
It is often a reading of the other six conditions, which is why engagement programs so often change nothing.
07 Sep
07 Sep
You Promoted Your Best Technician and Called It Development - The SPRIITE Series/Article 7 of 8
Then you handed them nothing, and a year later you diagnosed a leadership problem.
07 Sep
The Third Time, Nobody Says Anything - The SPRIITE Series/Article 6 of 8
You rarely lose good ideas all at once. You lose the willingness to offer them, one person at a time.
07 Sep
Late Information Makes Rational People Look Wrong - The SPRIITE Series/Article 5 of 8
A team working from stale numbers makes decisions that look indefensible from the corner office and completely rational from where they sit.
07 Sep
Standards Drift Down to What Is Achievable - The SPRIITE Series/Article 4 of 8
Chronic under-resourcing rarely shows up in the budget. It shows up in what your team quietly stopped doing.
07 Sep
Your Process Has a Name and a Phone Number - The SPRIITE Series/Article 3 of 8
When the method lives in one person's head, every vacation is an operational event.